How Crevorap collects, uses, and protects your information

This Privacy Policy explains what information Crevorap collects when you use our website and dashboard, how that information is used, who it may be shared with, and the choices available to you. This document is a general template and should be reviewed and adapted to reflect your specific data practices and applicable law before publication.

Last updated: [insert date]. By accessing or using our services, you acknowledge that you have read and understood this policy.

1. Who this policy applies to

This policy applies to all visitors, registered users, and dashboard account holders who interact with Crevorap's website, tools, and related services (collectively, the "Services"). It does not apply to third-party websites or services that may be linked from our Services, which are governed by their own privacy policies.

01

Information you provide directly

This includes details submitted when you register for an account, contact us, subscribe to updates, or otherwise interact with forms on our Services — such as your name, email address, and any messages or preferences you provide.

02

Information collected automatically

When you use our Services, we may automatically collect technical information such as IP address, browser type, device identifiers, pages viewed, referring URLs, and timestamps, typically through cookies and similar tracking technologies.

03

Information from account activity

If you use our dashboard or related tools, we may collect information about your usage patterns, settings, and preferences within the Services in order to operate and improve the platform.

04

Information from third parties

We may receive limited information about you from service providers, analytics partners, or payment processors we work with, where applicable, in connection with the operation of our Services.

2. How we use your information

We use the information we collect for purposes that are reasonably necessary to operate, maintain, and improve our Services, including to:

Provide and maintain the Services
To create and manage accounts, deliver requested features, respond to support requests, and ensure the dashboard and related tools function as intended.
Improve and develop our Services
To understand how our Services are used, identify areas for improvement, and develop new features based on aggregated or anonymised usage patterns.
Communicate with you
To send administrative messages, respond to inquiries, and — where you have opted in — provide updates about our Services.
Maintain security and prevent misuse
To detect, investigate, and prevent fraudulent, unauthorised, or unlawful activity, and to protect the integrity of our Services.
Comply with legal obligations
To meet applicable legal, regulatory, or contractual requirements, including responding to lawful requests from public authorities.

3. Legal basis for processing

Depending on your jurisdiction, our processing of your information may rely on one or more legal bases, including your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and securing our Services, or compliance with a legal obligation. Where consent is the basis for processing, you may withdraw it at any time as described in Section 7.

4. How we share information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service providers — third parties who perform functions on our behalf, such as hosting, analytics, or communications, under confidentiality obligations.
  • Legal and compliance — where required to comply with applicable law, regulation, legal process, or governmental request.
  • Business transfers — in connection with a merger, acquisition, reorganisation, or sale of assets, subject to standard confidentiality arrangements.
  • With your consent — where you have explicitly agreed to a specific instance of sharing.

5. Data retention and security

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

We implement reasonable administrative, technical, and organisational measures designed to protect the confidentiality and integrity of the information we hold. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If you believe your information has been compromised or mishandled, please contact us using the details on our Contact page so we can investigate.

6. Cookies and similar technologies

We use cookies and similar tracking technologies to operate our Services, remember preferences, and analyse usage. You can control cookies through your browser settings, including blocking or deleting them; however, doing so may affect the functionality of certain features.

Essential

Necessary cookies

Required for core functionality such as account login and security. These cannot be disabled without affecting the Services.

Analytics

Performance cookies

Help us understand how visitors interact with our Services so we can improve usability and performance over time.

Preference

Functional cookies

Remember choices you make, such as display settings, to provide a more personalised experience on return visits.

7. Your rights and choices

Depending on your location, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal exceptions.
  • Object to or restrict certain types of processing.
  • Withdraw previously given consent at any time.
  • Request a portable copy of your information in a structured format, where applicable.

To exercise any of these rights, please contact us via the details provided on our Contact page. We may need to verify your identity before fulfilling certain requests, and we will respond within the timeframe required by applicable law.

8. International data transfers

Where information is transferred across borders, we take steps intended to ensure it receives an adequate level of protection in accordance with applicable data protection law, such as through the use of standard contractual safeguards where required.

9. Children's privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised version with an updated "Last updated" date, and material changes may be communicated through the Services.

11. Contact us

If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.