Support Centre
Frequently Asked Questions
Answers to the questions we hear most often about how Crevorap works, what it costs, and how your data and funds are handled.
Before You Ask
Everything you need to know, in one place
What exactly does Crevorap do?
Crevorap is a predictive analytics platform built for hands-off portfolio monitoring. It aggregates market signals, flags risk conditions, and surfaces recommendations through a dashboard, so you can review activity without manually tracking every position yourself.
Do I need prior investing experience to use it?
No. The dashboard is designed to present information in plain terms, with context alongside each recommendation. That said, we recommend spending time in the interface and reviewing our documentation before acting on any signal.
How is my account and personal data protected?
Account access is protected through standard authentication practices, and data handling follows the principles outlined in our Privacy Policy. We encourage you to review that page for full detail on what is collected and how it is used.
Does Crevorap take custody of my funds?
Crevorap is an analytics and monitoring tool, not a custodian. Any linked accounts remain under your control at all times. Please refer to your account agreement for the specifics that apply to your setup.
What does the "transparency log" actually show?
The log records notable platform events and their resolution status, so users can see how issues have been handled historically. It is a running record rather than a real-time feed, and entries are added as they are verified.
How often are recommendations updated?
The underlying models process incoming data on a rolling basis, and the dashboard reflects updates as they occur. Frequency can vary depending on market conditions and the specific signals being monitored.
Can I cancel or pause my access at any time?
Yes. You can manage or pause your access from your account settings. If you run into any friction doing so, our contact page has the details needed to reach the support team directly.
Is there a guarantee of investment returns?
No. Crevorap provides analytics and monitoring tools intended to support decision-making, not guaranteed outcomes. All investing carries risk, including the possible loss of capital, and past patterns are not a reliable predictor of future results.
Which devices and browsers are supported?
The dashboard is built to run in modern desktop and mobile browsers. If you notice a display issue on a specific device, let us know through the contact page so we can look into it.
How do I report an issue or ask something not covered here?
Visit our contact page for the ways to reach the team. Include as much detail as you can about what you're seeing, and we'll follow up as soon as possible.
Still have a question?
If this page didn't cover what you needed, reach out directly and we'll point you in the right direction.
Contact UsInformation provided on this page is general in nature and does not constitute financial, investment, or legal advice. Please review our Terms and Privacy Policy for further detail, and consult an independent advisor before making financial decisions.